For urgent medical help, contact 111 first to get help quickly and safely
Talk before you walk to avoid busy A&E waiting rooms
Just contact 111
Across Richmond, we are asking patients with an urgent, but not life-threatening, health problem to contact 111 first if they think they need to go to A&E.
NHS 111 is now able to book same day appointments in the Emergency Department (Accident & Emergency, A&E) at Kingston Hospital & Teddington Urgent Treatment Centre.
Our trained health advisors, including hospital doctors, nurses, GPs, paramedics and pharmacists are available 24/7 and can also make direct appointments with a range of services we have in the borough. This includes your local Urgent Treatment Centre, mental health services, dental care and pharmacists for urgent repeat prescriptions and advice.
It will also help the NHS, with fewer people in waiting rooms to protect our patients and staff from coronavirus (COVID-19).
Get help online or on the phone
Our trained health advisors, including hospital doctors, nurses, GPs, paramedics and pharmacists are available 24/7 to help you get the right care close to where you live.
- go to 111.nhs.uk (for people aged five and over only)
- call 111 for FREE from a landline or mobile phone (all ages)