NHS South West London CCG is responsible for planning, commissioning and buying health services for people living in the borough of Richmond upon Thames.

It’s our job to make sure that you benefit from convenient and high quality healthcare services whenever you need them – whether this is advice from a pharmacist or GP, a procedure in hospital, help at home through local community services, or if you need support with your mental health.

Our work in Richmond is clinically led by local doctors and other experienced health professionals, and our team includes members from every GP practice in the borough.

We work in partnership with Richmond Council, patient groups, voluntary organisations and other NHS bodies to improve the health and wellbeing of everyone in the area and to help make Richmond a great place to live and work.

There have been a lot of changes put in place to Keep You Safe when you visit Kingston Hospital, your GP practice, or seek mental health help in Richmond. Watch this short video to see what’s changed, what’s different and how we are trying to #KeepYouSafeSWL

Richmond has a population of just under 200,000 and is healthy overall. However, the population is ageing and with this comes the challenge of caring for increasing numbers of people living with multiple long-term conditions.

The number of local people living unhealthy lifestyles that increase the risk of disease is rising. These include things like smoking, being inactive, eating a poor diet and drinking too much alcohol. However, a significant proportion of long-term conditions are avoidable with the adoption of healthy behaviours, which we continue to promote.

The main challenges we face:

  • Rising numbers of people with multiple long-term conditions – which make healthcare less affordable
  • An ageing population with a significant number of older people living alone
  • Increasing numbers of patients with dementia-related health problems
  • Unhealthy lifestyles, as well as poor emotional and mental wellbeing, causing at least a third of ill health in the borough
  • Increasing emotional, self-esteem and wellbeing issues in our school age population
  • Cardiovascular disease and cancer are the two leading causes of death, but an increasing burden of disease and suffering is also due to mental ill health.

The Joint Strategic Needs Assessment describes the current and future health and wellbeing needs of people living in the borough. It is used to identify where the Council, the NHS and the voluntary sector need to focus their efforts to improve the health and wellbeing of the community.

Read about the plans we have in place to develop services for local people

Find out how you can get involved and help improve services for local people

We work on behalf of local people, so we want to hear what you have to say about health services in your area. We use your feedback to help make important decisions about local healthcare and make changes in response to your feedback. We aim to talk with as many residents as we can and there are lots of ways to get involved.

How to get involved

You can complete our general feedback form at any time if you have something to say about your local NHS.

NHS South West London Clinical Commissioning Group

120 The Broadway Wimbledon London, SW19 1RH 

General office hours: 020 3941 9917

Richmond news