Executive Director Appointments to the NHS South West London Integrated Care Board (ICB)

Message from Sarah Blow, Designate Chief Executive Officer, NHS South West London Integrated Care Board

Dear colleagues and partners,

As you know, Integrated care systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health of people who live and work in their area. They exist to achieve four aims:

  • Improve outcomes in population health and healthcare
  • Tackle inequalities in outcomes, experience and access
  • Enhance productivity and value for money
  • Help the NHS support broader social and economic development.

The government has set out plans to put ICSs on a statutory footing, and our NHS South West London Integrated Care Board (ICB) will be a new NHS organisation that will bring together the local NHS to improve population health and care from 1 July 2022, pending the legislation currently making its way through Parliament. The ICB will lead integration within the NHS, bringing together all those involved in planning and providing NHS services to take a collaborative approach to agreeing and delivering ambitions for the health and wellbeing of the people in South West London.

I am delighted to be able to update you on our executive director appointments, with each executive remaining designate until 1 July 2022. I am looking forward to working with this strong and committed executive team, as well as with our partners, to continue to build on our achievements and deliver our ambitions for a healthier South West London. I will keep you updated on the remaining appointments, including our Non-Executive and partner members, over the coming weeks.

Best wishes,


Sarah Blow
Designate Chief Executive Officer, NHS South West London Integrated Care Board.

NHS South West London Integrated Care Board Executive Announcements

Karen Broughton, Deputy Chief Executive Officer and Director of People and Transformation

Karen Broughton, Deputy Chief Executive Officer and Director of People and Transformation

Karen Broughton has worked in a variety of roles within the NHS over the course of her 30+ year career and has specific expertise in working with provider and commissioning organisations across London.  Karen has held a number of Director roles across a range of areas – Workforce Director, Commissioning Director and Strategy and Transformation Director.

She began her career with the Richmond, Twickenham, and Roehampton Healthcare Trust before taking on senior management roles with the NHS Executive, Kensington, Chelsea, and Westminster Health Authority, the Inner North West London Primary Care Trusts and the London Ambulance Service. Most recently, Karen was Deputy Senior Responsible Officer/Director of Strategy and Transformation at South West London ICS. As Deputy Chief Executive Officer and Director of People and Transformation, Karen brings her experience in business development and planning, culture change, commissioning, strategy and transformation, and organisational design and development to support South West London in transforming and improving services to deliver local priorities.

Jonathan Bates, Chief Operating Officer

Jonathan Bates, Chief Operating Officer

Jonathan Bates has worked for the NHS for more than 25 years in a wide variety of roles. Jonathan’s background includes working in acute hospitals, primary care, Primary Care Trusts and nationally for the NHS and the Department of Health.

Since 2006, Jonathan has worked in South West London, more recently as Chief Operating Officer for Sutton CCG until 2017 and then as an Executive Director responsible for planning, performance and delivery across South West London CCG.

In this new role as Chief Operating Officer, Jonathan will provide leadership in the development of integrated system planning, system performance oversight and contracting arrangements. He will be a pivotal link with the Acute Provider Collaborative, supporting the development of critical, urgent & emergency and wider acute care, as well as the Cancer Alliance. In addition, as specialised acute services are delegated from NHS England, this will be an important part of Jonathan’s portfolio.

Dr John Byrne, Executive Medical Director

Dr John Byrne, Chief Medical Officer

Born in Dublin, Dr Byrne graduated in medicine from University College Dublin in 1994 before serving for six years as a doctor in the Royal Army Medical Corps, where he completed his training in general practice. In 2002 he became a partner at a GP surgery in Hampshire, and in 2008 was appointed locality medical director for Hampshire Community Healthcare.

Three years later, Dr Byrne became Clinical Director for Integrated Care at Southern Health NHS Foundation Trust and then Clinical Director and Accountable Officer for the Southampton and West Hampshire Division in 2012. 

In 2014, he became General Practice Regional Adviser for the Care Quality Commission’s (CQC) Primary Medical Services team, also working part-time with NHS Elect advising NHS trusts on clinical strategy.

In 2017 John was appointed as Executive Medical Director at Humber NHS Foundation Trust, a provider of mental health, community and primary care services, and was the responsible officer and executive lead for Quality Improvement. During his tenure, the Trust saw its CQC rating improve to good and was awarded the HSJ provider of the year award in 2019. During the Covid-19 pandemic, John was the Trust’s lead for testing and delivering vaccinations to health and care staff and local citizens.

In 2019 he became the Senior Responsible Officer for the Yorkshire and Humber Care Record, one of the leading exemplars for a national program to roll out a shared care record across health and social care and develop a population health management tool.

Dr Byrne completed a Master’s degree in Quality Improvement at Ashridge Business School in 2014 and is a Health Foundation GenQ leadership fellow.

Dr Gloria Rowland, Chief Nursing and Allied Professional Officer and Director for Patient Outcomes

Dr Gloria Rowland, Chief Nursing and Allied Professional Officer and Director for Patient Outcomes

Previously Director of Midwifery for the country’s largest maternity service at Barts Health NHS Trust, Dr Rowland has been recognised by CQC Chief Inspector Ted Baker for her “outstanding practice in the leadership and drive shown” to improve Midwifery services.

First trained as a registered nurse and midwife in Nigeria, Dr Rowland relocated to the UK to continue her nursing career, where she has gained further qualifications in BSc Midwifery, MSc Community Public Health Specialist Practitioner and doctorate in Clinical Practice.

Both a Mary Seacole and a Florence Nightingale Scholar, Dr Rowland has won many national awards for her work in transforming maternity care including chairing the trailblazer group that developed the new midwifery standard and apprenticeship pathway entrance into the Midwifery profession.

She was the first Black African Director of Midwifery in the history of maternity services in the UK and has also recently been appointed to the Chief Nursing Officer’s National Advisor Group in response to COVID-19 pandemic. Dr Rowland took up the position of Chief Nurse at both South West London Health and Care Partnership and South West London CCG in early January 2021.

Helen Jameson, Chief Finance Officer

Helen Jameson, Chief Finance Officer

Helen is a finance professional with over 20 years of experience working in the NHS.  In 2018 she became Chief Finance Officer at Great Ormond Street Hospital leading the finance, procurement and commercial functions as well as Executive lead for the North Thames Genomic Laboratory Hub. 

Previous to this she has held finance and operational roles at Kingston Hospital, South East Coast Ambulance, Surrey Ambulance, National Patient Safety Agency, Bromley Hospitals and Bromley PCT.   As well as working at a system level  to deliver transformational and education programmes at UCL Partners  and North Central and East London HEE office. 

She has also provided regional leadership as Director of Multi-professional Education and Training Finance at NHS London.

Charlotte Gawne, Executive Director of Communications, Engagement and Strategic Stakeholder Relations

Charlotte Gawne, Executive Director of Communications, Engagement and Strategic Stakeholder Relations

Before joining us in South West London, Charlotte was the executive director of communications at The London Ambulance Service. Charlotte has worked at Board Director level for 18 years and has also worked at NHS England London and NHS England South, Epsom and St Helier University Hospitals NHS Trust, Sutton and Merton PCT, St George’s University Hospitals NHS Trust, Wandsworth Community NHS Trust, Surrey Oaklands Mental Health and Learning Disability NHS Trust, NHS Direct and the Department of Health.

Charlotte began her career in the NHS at The Hillingdon Hospital in 1994 as a physiotherapy assistant and in management support posts, before focusing on communications and engagement roles. Charlotte leads internal and external communications and engagement, including community engagement for the SW London system. This includes close work with colleagues in NHS Trusts, Local Authorities, the Voluntary sector and Healthwatch.

The role is around supporting Place, Providers and Partners, joining-up and coordinating our comms and engagement activity to maximise its impact and share what works well. Engagement with local communities, particularly those that experience health inequalities in an ongoing dialogue about issues that matter to them, is a key system priority so this influences priorities and decision making. The role also includes managing the media, campaigns and social media, public affairs and stakeholder management, and internal communications with our staff.