Community Hub for Richmond residents

Richmond Council has set up a Community Hub to co-ordinate the support being offered by the Council and the borough’s many voluntary organisations in response to the coronavirus pandemic.

From Tuesday 24 March, a helpline number is available as a first response for residents, particularly those who are elderly and/or vulnerable without support networks, who need support to access medical/care services and food supplies. This is to help those most in need stay safe and well while they self-isolate at home.

The Government’s Local Support Scheme will link in with the Community Hub to support those for whom self-isolation is most critical.

How to get help

If you or someone you know needs this support, please contact:

0208 871 6555 or

This helpline can also be used for other enquiries related to COVID-19, for anyone in need of support.

For all medical enquiries please continue to contact the NHS on .

For all general enquiries about Richmond Council services, please check for updates or call the main Contact Centre on 0208 891 1411.