How we use your feedback

It’s important that we make improvements to the NHS whenever we get the opportunity, so we try to hear from and talk with as many residents as possible. When we get comments from local people, we try to turn that feedback into action as often as we can. Read on to find out how we use your feedback.


Developing our plans

Discover how local people helped develop Health and Care Plans for each South West London borough.

Visit the South West London Health and Care Partnership to find out more about how we’ve involved local people in our recent plans


You said we did

Read our ‘You said we did’ reports to find out what people have told us about health services in South West London, and how we’ve responded to their feedback.