Please do not send confidential or personal details (such as your NHS number, date of birth, or details of a medical condition) through our general feedback form.
We’re committed to being open and transparent with you.
How to make a Freedom of Information or Subject Access Request
We welcome people telling us about how we can improve, or complaints about the service they have received from the NHS in South West London.
Call: 0800 026 6082 (Monday – Friday: 9am-5pm)
If no-one is available to take your call, please leave a message and we will call you back.
Email: contactus@swlondon.nhs.uk
Health centres and services
- Essentia (ETL)
- Nelson Health Centre/Medical Practice
- Merton District Nursing
- Sutton District Nursing
- Pharmacy or pharmacy related queries only: 020 3922 1464
Funding enquiries
If you have questions about your health funding (Continuing Health Care, Funded Nursing Care, funding appeals, Fast Track funding, PUPoC) please contact the team in your area:
Croydon: 020 3668 1900 or croccg.chcenquiries@nhs.net
Kingston: Denise.Rushmer@swlondon.nhs.uk
Merton: 020 3957 5057 or MerCCG.CHCCHSReferrals@nhs.net
Richmond: Denise.Rushmer@swlondon.nhs.uk
Sutton: 020 7360 9542 or sutccg.continuingcare@nhs.net
Wandsworth: 020 3957 5053 or WaCCG.CHCReferralsCHSHealthcareWCCG@nhs.net
Invoices, VAT and other financial queries only: 0303 123 1177
SWLCCG is not currently looking for volunteers. However, there are lots of opportunities to support the NHS and your local community.
For more information visit:
Make a difference
GPs, nurses and other healthcare professionals can use the Make a Difference form to flag any quality concerns about services commissioned by SWLCCG.
GP IT helpdesk
Croydon: 020 3816 3300 or nelcsu.itservicedesksouth@nhs.net
South London: 020 3816 1616 or nelcsu.itservicedesksouth@nhs.net
Alternatively, use the self-service portal.
Smart Card queries: 0300 303 2733
Pension enquiries – St George’s Healthcare NHS Trust
Contact NHS Shared Business Services for enquiries about the NHS pension service, or use the 24/7 portal.
We welcome enquiries from journalists about the local NHS.
If you can’t find the information you need on this page, please make a general enquiry:
Call: 020 3668 1221
Email: hello@swlondon.nhs.uk
Write: NHS South West London Clinical Commissioning Group, 120 The Broadway, Wimbledon, London SW19 1RH
Your feedback is important and we aim to respond to you as quickly as we can, but it may take up to five working days for us to get back to you.